testimonials

“Life changing experience owning a Kalkhoff” by Teresa and Kevin Conneely, Co. Clare

My husband and I were out walking in our area three years ago and came upon a gentleman who was cycling a Kalkhoff electric bicycle. I took time to stop and speak with this gentleman regarding his Kalkhoff.  My husband had little interest in this type of bike at that particular time.

However, upon a long conversation with the gentleman he informed me that he made the purchase with Patrick in City View Wheels. I then thought well we must pay city wheels a visit sometime in the future when I convince my husband about electric bikes.  During the midterm break in October that year I told my husband we were heading for Cork City, quiet a distance  from our home but therefore I knew once we got there I was half way in convincing him to visit City View Wheels.

Well, we then set out one morning in very bad weather conditions to visit City View Wheels and make an enquiry about the Kalkhoff bikes. We met with Patrick and I knew from our initial meeting we were not leaving the garage that day without a purchase. We were over impressed with his knowledge and honesty and his delivery of the sale from start to finish.  It turned out we purchased two Kalkhoff bikes and couldn’t wait to get them on the road back to Co Clare.

That purchase has been a life changing event for us and especially for myself as I wasn’t interested in too much exercise at that time. Now, today three years on I cannot wait to get outdoors on my Kalkhoff.  We have cycled a few thousand kilometres in that time and have loved every minute of the experience.  We had to change one type since we purchased these bikes and rang Patrick one day for advice, the next day we received the tyre by the post and on the road again.

In my opinion, Patrick is a gentleman and has a very good customer service delivery which is I can truly say is hard to get from any organisation.  Thank you Patrick, we very much appreciate your patience and knowledge and are looking forward to doing business with you in the future.

We would be delighted if you wish to use this Testimonial on your website.

 

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Hi Patrick, 

It’s not often that I write to express my appreciation for customer experience. I have just purchased two Kalkoff electric bikes and while I have not done a great deal of cycling to date I must say that the experience of buying a bike from you has been excellent. Everything that needed to be explained to me was done in great detail and the purchase was not forced. Based on my experience so far I have great confidence in the Bikes and in you and City View Wheels. Thanks for everything and I have no doubt this will be the first of many purchases from you. I would recommend you with confidence to any of my friends and family. 

Maurice and Margaret Mallow. (Brosnan) 

PS I will be happy for you to use this as a testimonial if you want. 

 

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Helen (and Liam) Hodder

My husband and I recently retired and purchased a motorhome. It became apparent that bicycles would be a valuable asset to complement its use.  Although I was very doubtful about how we would manage, since neither of us had cycled since we were teenagers, we paid a visit to City View Wheels, Blarney Street, Cork.  We were courteously received by Director Patrick Murray, who patiently answered our many questions and gave us a chance to try out Kalkhoff E-bikes.  It was immediately obvious that these bikes would give us the facility to cycle with ease, no wobbly start-offs, no standing on the pedals struggling uphill, no exhaustion setting in half way home, just smooth easy riding up hill and down dale for as long as we chose.  Patrick gave us all the information quietly and efficiently without pressuring us to purchase. He is supremely confident in his product and is passionate about his bikes and dedicated to providing a comprehensive first class service to his customers. When we returned to City View Wheels ready to purchase, he advised us wisely, focussing on our individual needs, and he added in some high quality extras such as mirrors, bells and helmets.  We bought a Pedelec Impulse 2.0 for my husband and a Pedelec Groove 2.0 for me. The bikes were duly delivered to our door and Patrick had everything ready for our convenience.  Over the last few months we have become very proficient cyclists, and have found that Kalkhoff bikes are all that they claim to be. Any little teething problems were dealt with pleasantly, promptly and efficiently by Patrick and his expert team at City View Wheels, and we have got great enjoyment from our new hobby from Cork to Barcelona and back. Great bikes from a great guy. Super machines, super service. We can heartily recommend both the product and the dealer with no reservations whatsoever!

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My Second Kalkhoff by Michael from Kilkenny

In Nov. 2011, I purchased an electric Kalkhoff bicycle from City View Wheels. I had it until April of this year and used it on a regular basis over that period. I ragged up considerable mileage but my only issue was that the chain broke…a minor one. That cycle stood the test of time, I sold it in May of this year and went down to Cork and purchased the new Impulse. Found this machine far superior in that the lowest setting is adequate for 99% of trips taken. Only the steepest of climbs defeat me now.

I am retired for the past ten years or so and in truth have to say that this electric bicycle has changed my life for the better…healthwise. Rather than getting into the car, I find I take any trips now depending on time and weather on the bicycle. Besides the health factor…I am not using my car as often and thus saving at the petrol pump. Fact is you can ramble through the countryside and be far more relaxed and see over the ditches etc. and enjoy the fresh air.

Finally I wish to state that at all times I found the owner of City View Wheels and his staff very helpful and accommodating when I called down recently to get a service on the bicycle as I live 120 km from Cork. Small things like a rubber seal that went missing perhaps in transit on the train were quickly put in the post when requested.

Certainly would recommend Kalkhoff…this German bicycle from my experience will give excellent trouble free hours of enjoyment over the years.

 

 

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Shirley and Finn, Frankfield, Cork

My boyfriend and I made the decision to buy electric bikes in late 2014. We live in Frankfield and no matter which way you go, you always have a trek up hill on the way home. So we decided to sell our road bikes, cash in our “bike to work schemes” and make the change to electric.

We did lots of research on the different options on the market, most of the bike shops we went to had a token one or two electric bikes amongst many normal push bikes. Nobody seemed too confident in selling them, as they didn’t know much about them and couldn’t advise us to how we could get them serviced. That was until we went to City View Wheels, where they had a wide range of Kalkhoffs and we had every confidence that their mechanics would be able to service our bikes.

It was a big purchase to make but we decided that rather than buying each other Christmas presents, (that we probably wouldn’t want) we would get each other a Kalkhoff Impulse Two each. They are fantastic, they allow us spend more quality time together as we go out for cycles every weekend. You can make the cycle as easy or as difficult as you would like, you can turn up the power to high to give you a little helping hand up the hills. My bike has actually replaced my car.

Patrick in City View Wheels couldn’t have been more helpful. We have gone on one organised cycle with other Kalkhoff cyclists from City View Wheels, so far this year and hope that it’s the beginning of many.

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Erskine and Judy Tanner, Kinsale

Having had a triple by pass at the age of 73 I started to investigate ways and means of getting fit. I joined the Cardiac Rehab fitness class at Cork University Hospital for six weeks and found it really helpful but what to do once that came to an end. I met someone at the rehab centre who cycled to hospital so I looked around at various options and makes of bikes. The web made it easy to source information and various options came up but many were in England or Europe.

I decided I needed someone local so searched for Irish suppliers of bikes and ebikes. City View Wheels advertised Kalkhoff ebikes and when I rang their office Patrick Murray answered the phone and was most helpful. I was going to France for a few weeks and promised to contact him on my return which I did. We agreed to meet at his premises a few days later and I tried out the bike on full power and in 5th gear, well it was magic and a pleasure to ride, I was really happy and ordered a bike straight away which was on the Friday. Patrick and Helen arrived at my home with my bike on the Saturday afternoon much to my surprise and delight.

The transfer of funds would only reach his office on the following Monday but he had given me the benefit of the doubt which in these strange times was like a breath of fresh air.

My cycling since September 2014 has been mainly from Sandycove to the Old Head, Ballinspittle and home again which is a round trip of 30km. I also cycle around Kinsale and to Bandon and Innishannon. We have also taken the bikes to Killarney National Park having bought a Westphalia carrier for my car. The scenery there is really magnificent.

Patrick and Helen kindly invited me to join them on a charity cycle round Cork Harbour which was really great fun. A great annual event.

To date I have travelled 1968 Km having recently returned from cycling in France with my wife, the car and the bikes went on the ferry from Cork to Rosscoff and back.

If I have one regret it is that it took so long to re-discover my love for being out and about in the fresh air on a really great bicycle. My brother and his wife who joined us cycling in France also have bought Kalkhoff ebikes.

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Marion and Christel Paris

We are two french girls who wanted to discover Ireland by an unusual way, so we chose to do it by bicycles. We only had one week to realise our trip, and wanted to start it in Cork and finish it in Dublin. Thanks to City View Wheels, we found the solution: it was possible to rent Kalkhoff bicycles in Cork and to return them in Dublin. The surprise was that they were electric bicycles, LUCKILY!!!

Honestly, we are not good cyclists, but thanks to Mr Patrick MURRAY who gave us all the equipment that we needed (map, repair kit, waterproof pant, security vest… ), we were able to realise our crazy trip! We made 450km under the rain, against the wind, on dangerous roads (National Primery roads, Regional roads, Third class roads, lack of roadsigns roads, and sheeps which came from nowhere… ) without any problem.

In hindsight, it would of been impossible to visit Ireland with normal bicycles. But Irish people’s generosity, and those valiant Kalkhoff bikes made this adventure possible and unforgettable.

Marion and Christel

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Cork school teacher

I have had my Kalkhoff for almost a year now and I wanted to write and tell you just how much I love it. I hadn’t cycled in many years because of problems with my back, but now I can fly up any hills with ease and still get great healthy exercise. I am amazed at how far I can go on my Kalkhoff and I never have to worry about going too far or being tired on the way back as I just increase your power and sail home. I also use my bike when going into Cork city, especially on Saturday mornings. I can cycle right to the city centre without having to worry about parking – the hassle of finding it and the expense of paying for it! My Kalkhoff attracts a lot of attention and people often come over and ask about it when I’m stopped. One day as I cycled merrily up a very steep hill on the north side of Cork, a man walking down the hill said You must be very fit. I smiled innocently and carried on in top power! Pat, I want to thank you for your friendly help with the paperwork for the Cycle to Work scheme. My bike is fully paid for now and I hardly noticed it. I’m looking forward to the fine weather and lots of cycling. Yours sincerely, A Cork Teacher

testimonials

Elizabeth Dublin

Hi Patrick – just to tell you I am cycling to work every day rain or shine – if I dont feel like it first thing
I just remember the traffic jams! Cycling home in the dark is a little unnerving as I am on an unlit country
road but not much traffic either.

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Wynette Limerick

I bought a Kalkoff bike last September. Having wanted to get fitter, to cycle to work and to enjoy cycling, I could not have chosen better. I love being able to wave as I sail past my co-cyclists. Battery life is good and the bike does what I need.

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Mike and Sue

Hi Patrick. We are very pleased with our Kalkhof experience. The ease of cycling the steep city hills without all the usual stress and sweat is simply fabulous. No more worries about cycling against the wind. On Sunday we took a trip into the countryside and opted for the quiet back roads, with no worryies about the hills. Terrific bikes Cycling against the wind is no problem. Very comfortable indeed. We are completely converted. Thanks for your excellent service – most encouraging and helpful Regards, Mike and Sue

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M.C

I have owned my Kalkoff bicycle for about one year and it has completely changed my cycling habits.I live at the top of Military hill in Cork city and for various reasons, mostly my age{65),I had long ago lost the ability
to cycle up the hill.If I wanted to go out on my previous bike I had to put it in the car and drive to the bottom. Now I can cycle up the hill quite well. It still requires some effort but it’s possible and I now use the bike
for all town trips. I can also go off for a 20-25 mile jaunt if the weather is really nice.These are beautifully made bikes and I recomend them highly.

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Tony Henderson

Many years after my paralysis – which left my right leg very impaired – I bought an electric bike with a nickel battery which was marvellous. It allowed me move through countryside in a way that I had forgotten. That was in 2007. The problem was the battery. Sometimes it ran out of power just when I needed it. When I bought my Kalkhoff from City View Wheels in Blarney Street, Cork I acquired a radically improved technology. The new lithium-cobalt battery has a vastly improved capacity with ranges up to 140 km promised. The engineering of the Kalkhoff Agattu which I bought is superb. For someone with my limitations this opens up a whole new range of outdoor possibilities. It allows me aspire to a level of cardiovascular fitness which was fast eluding me. I am delighted with the Agattu and with the sales assistance I received from City View Wheels. I strongly recommend them. CB

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Patricia Coyne East Cork

Thank you for all your help & assistance when buying my Kalkhoff Electric Bicycle, even though the summer hasn’nt been great I have enjoyed every minute on my bike. There are too many hills for me where I live to use an ordinary bike. On my Kalkhoff it’s no problem. After years of not cycling & now in my mid 60’s I’m rejuvinated.
Thank you,
Paddy

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Sonya

Dear Patrick,

I just wanted to thank you and CVW for supplying me with a fantastic bike that has revolutionised my life as a commuter. No hill is too steep, no wind too strong and its it’s an absolute pleasure to cycle.
I also wanted to thank you personally for the fantastic service you showed to me before during and after the purchase of the bike, it was second to none and I am happy to say I would suggest anybody even interested in an electric bike, should pay you a visit, they wont be disappointed
Thanks so much again Patrick

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Bev and Dan Scanlan

We love our Kahlkoffs. They are the Rolls Royce of the electric bikes. The after sales service we received from City View wheels was first class as well as friendly banter through every step of the process. I cycle to work every day which is a 20 mile round trip Hills of any gradient prove no problem for my Kahlkoff. So far the weather has not stopped me and I have made huge savings on my petrol bill and the exercise is very beneficial for my waistline and overall health.
Long may it continue.

Bev and Dan Scanlan.

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Pat McDonnell. Limerick

Just with regard to my experience with Kalkhoff, I must say that buying my bike was one of the best decisions I have ever made.

Cycling an electric bike is so much fun than an ordinary bike in that I look forward to riding my 20km commute to work each day.

Before I purchased my orignal Kalkhoff I cycled to work no more than 3 times over a 5 year period because of the fact that I was exausted after every commute.

But with my Kalkhoff, on the flat and over the hills is fun while still getting a good workout.
For anybody who wants to save serious money on petrol costs plus get the health benefits of cycling an electric bike, visit Patrick at City View Wheels in Cork where I purchased my new Kalkhoff.

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John Guerin Cork

I have been using my Kalkhoff to cycle to work in Ringaskiddy between 1 and 3 times a week, since November 2012.
I bought it only because my route of approx 10km includes a particularly steep hill.
I had previously cycled to work from time to time on a regular racing bike, but it was too much effort for regular day to day commuting.

The Kalkhoff reduces the journey to 30 minutes or so each way of moderate exercise. A pleasant start to the day and no need to go to the gym!

I am delighted with it and looking forward to using it more frequently on those mild summer mornings and evenings.
John.

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Diana Watson. Hinton, Alberta, Canada

My research on cycling the Ring of Kerry immediately turned up City View Wheels offering the rental of Kalkhoff ebikes. I was delighted because I had been reading about them in Canada, and was hoping to have an opportunity to try one out.

I admit to a bit of skepticism because it all seemed too good to be true. Patrick Murray answered my emails immediately. The bike would be available on the appropriate dates. He could provide all the equipment including helmet,lock and hi-vis vest. The business was certrally located in Cork for pick up and drop off.

Renting a Kalkhoff was a dream. Patrick in his kind and knowledgeable way made sure that I understood the workings of the bike. He provided directions, tips and his personal experience to help introduce the world of touring on an ebike.

To cycle a quite road in Ireland is to feel a child again. You experience everything you pass by with all your senses. The pace of travel is such, you need never miss anything of interest.The Kalkhoff could handle any mountain pass we could find, maintaining a steady pace on those long uphills without strain and giving stability and awesom brake power on the wild downhills. The long lasting battery just kept going and was so easy to charge at night.
I thought my bad knee ment my days of cycle touring were past, but thanks to the Kalkhoff ebike, my friends had to work hard to keep up! Thank you so much.

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Michael and Emer Brady, Dublin

We hired two Kalkhoff electric bicycles off City View Wheels whilst we here holidaying in Glandore in July 2013. The bicycles were excellent and reduced the strain of climbing the many hills in Cork whilst yet affording some outdoor exercise.

We were also very impressed with the service provided by City View Wheels as they delivered the bicycles and collected them at times that suited our needs.

We would strongly recommend that anyone interested in cycling in Ireland who would like some additional assistance climbing hills should check out these bicycles in City View Wheels.

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Ken and Sabina Cork

Hi Patrick,
Thanks for a great night. ( Mid-Summer Cycle Hunt )Using the electric bike made me feel young again. It has all of the fun of cycling while none of the pain. You see so much more cycling and feel the elements which make you feel more alive. I normally like to chill out on a Friday after work, but this was invigorating and a much better way to wind down for the weekend. Thanks again.

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Domnic Donnelly Cork

I love my Kalkhoff. It is definitely the best purchase I have made in a long time. I use it on a daily basis to travel the hills of the northside of Cork City with ease, including the famous St.Patrick’s Hill. And Patrick and his crew at City View Wheels couldn’t be more helpful.

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Hans Garritsen/ Carolie Rode Amersfoort, Holland

On may 15th 2014 we left for Cork Ireland. A long cherished dream of mine to go on holiday in Ireland. For months we arranged everything. Hotels, flights etc.

After investigating all the different routes we concluded, that everything was up hill downhill. With a normal bike this was going to be very hard, especially with all the luggage we had to carry. So in the search for E-bikes we found Patrick Murray of City View Wheels in Cork.
When we arrived in Cork The Kalkhof E-bikes were ready for use. Patrick assisted us on our first moments on the bikes. There was good advice on trips and the best way to handle the E-bikes. Immediately we had good feeling about Patrick and CVW.

We had a wonderful holiday in amazing Ireland. Enjoying the beautiful nature we biked up and down hill, relaxed with our electrical support. We also had to climb two mountains. Without this support it would have been a very tough job.

Biking in Ireland is sure recommendable. And with the Electrical Support our holiday was much more relaxed.
Thank you Patrick and CVW for your service and good support.
Hans Garritsen/Carolie Rode Amersfoort Holland

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Dhara and Markus in Kenmare

They’re GREAT these electric bikes. I resisted having one as I’m surrounded by ‘ring if Kerry’ cyclists. I felt I’d be ashamed of my bike. On the contrary I’m absolutely delighted to be able to scoot up our mountain as if angelic beings were with me!!!

So my husband did the research and met Pat and told me that the guy selling the bikes was a nice fella. It only took one spin to be convinced.

Our trips are mainly to cafés and restaurants so now we can plan a whole days cycle and know we’ll be able for the trip back up our lovely mountain!!

With thanks to Helen and Pat and Kalkoff

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Heinz und Monika Fritz und Heidi

Unsere Tour im Süd-Westen Irlands verlief wie folgt: Kork – Clonakility – Mizen Head – Casstletown – Ring of Kerry – Dingle – Slea Head – Tralee – Killarney Nationalpark – Kork.

Insgesamt sind wir ca. 800 km in einer wunderschönen, abwechslungsreichen Landschaft auf der grünen Insel geradelt. Eine große Erleichterung für die Frauen waren die Elektro-Bikes Kalkhoff, die wir in Kork bei City View Wheels, Blarney Street, gemietet haben. Mit den Kalkhoff-Elektro-Bikes und der fachkundigen Beratung durch den Inhaber Patrick Murray waren wir äußerst zufrieden.

Nochmals vielen Dank und herzliche Grüße aus Deutschland

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Marta and Matthew

Our day out in Kinsale with Kalkhoff Electric Bicycles was great!
When I planned taking my boyfriend for a weekend out in Kinsale by the sea I thought cycling would be much nicer than getting on a bus. I had cycled from Cork to Kinsale (about 30 km) and back in the summer on a regular bike but found it quite tiring and that by the time I got to Kinsale I had no energy to cycle and explore any further along the coast.

This time in October I though it would be nice to cut on the energy spent on the hills and more on enjoying the landscape and so I decided to get us some electric bikes.

Patrick was extremely helpful with setting us up with the bikes and all the gear we needed and we set off the next day on a Sunday from Cork. We had our phones with directions and GPS but most of the way to Kinsale is clearly marked.

The first bit out of Cork was straightforward, then two or three roundabouts in which we had to double check our way once or twice to be sure, but then onto Kinsale Rd/ N27 and all the way past the airport to Kinsale. It took us under two hours in a very leisurely pace, stopping for the views a couple of times. The hills that had me struggling on a normal bike before were no effort at all and it felt a bit like flying. A lot of the roads have cycle lanes but there are parts that I would not advice to unexperienced cyclists as much because when it is busy you have to let yourself be overtaken in a controlled manner by cars and it is important that you feel confident doing that.

Kinsale is a lovely quiet town and we really enjoyed our time there. The following day we went further along the coast past James fort to the beaches and then back through Kinsale to Charles fort through countryside and sea views and back to Cork. It was a really nice experience and I would definitely recommend and do it again!

All the best
Marta

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Paddy and Mary

I have been cycling about 20 miles a day for fitness for many years unless in storm weather conditions and as I am a co owner of a business on the outskirts of Dublin I often combine pleasure with business by cycling to and from business meetings inthe city.

Having often arrived sweaty and tired at times for a meeting I decided to consider an electric bicycle as a less strenuous option. I did some research on the various electric makes available on the Irish market and finally decided that the Kalkoff seemed to be the best one available from a specification point of view and user testimonials.

I searched online for an Irish reseller and judging from the website and customer comments I was most impressed by the Cork reseller City View Wheels. As I had a business meeting coming up in Cork I decided to email them and ask about hiring a Bike to try out for 2 days whilst in Cork. To my surprise I received a very helpful and friendly email reply almost instantly from Patrick and it was very easy to arrange hire and collection at their premises. When I arrived to collect the bike about 9 am the bike and safety gear were ready as arranged and Patrick could not have been more courteous and helpful. From the first time I rode the Kalkoff it really exceeded my expectations in every respect and I must have tried every steep hill in Cork city to confirm my first impressions. The electric motor was extremely quite when engaged, the battery indicator showed at more than half charge left after cycling roughly 20 miles with a lot of steep hills. I also found it was extremely easy and a pleasure to ride the bike with the power turned off, so it would be possible to complete a journey in the unlikely event of depleting the battery.

To cut a long story short I abandoned the testing phase after my first day and returned the next morning and bought one bike for myself and another for my wife and she is delighted now to accompany me occasionally when
I go cycling on my normal road bike. She is enjoying it so much that she intends to commute the 4 miles to her workplace on the Kalkoff from next Spring when the weather permits.

I was further surprised that within a week of my purchase Patrick rang me at home to enquire if everything was ok and to my satisfaction. I have bought new cars in the past and have not received this level of customer service. In conclusion I can highly recommend Patrick and City View Wheels if you want to have a good experience with a Kalkoff which I now consider to be the Rolls Royce of electric bicycles and I have confirmed to him that he can share my contact details with any perspective customer to confirm my comments in this testimonial.